PRIVACY POLICY

1. Introduction

At JUAN CARLOS MORENO VAZQUEZ, we work to offer you the best possible experience through our products and services. In some cases, it's necessary to collect information to achieve this. We care about your privacy and believe we must be transparent about it.

Therefore, and for the purposes of the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 (hereinafter, "GDPR«) relating to the protection of natural persons with regard to the processing of personal data and the free circulation of such data, and Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (hereinafter, «LSSI«), JUAN CARLOS MORENO VAZQUEZ informs the user that, as the data controller, he will incorporate the personal data provided by users into an automated file.

2. Data controller

Company: JUAN CARLOS MORENO VAZQUEZ

Registered office: PARAJE LOS ALBARES, Cieza 30530, Murcia (Spain)

Telephone: 968764176

CIF No.: 77516303R

To contact the workshop, please use their postal address or phone number if the website is in the Standard category, or their postal address, phone number, or contact form if the website is in the Premium category.

3. Collection of personal data and its processing

Below is a list of the personal data we may process on the website, along with the legal basis for such processing.

• • Contact form. To process this form, we will process data such as your name, email address, and any other information you wish to enter in the message box. Your phone number is optional when collecting this form.
  • Appointment form. To process this form, personal data such as your name, email address, phone number, license plate number, or VIN number will be processed to provide information about the vehicle, as well as any other information you wish to enter in the message box. Other information related to the vehicle's characteristics is not considered personal data.
  • Quote request form. To process this form, personal data such as your name, email address, phone number, license plate number, or VIN number will be processed to provide information about the vehicle, as well as any other information you wish to enter in the message box. Other information related to the vehicle's characteristics is not considered personal data.
  • Used vehicle form. To process this form, we will process data such as your name, email address, and any other information you wish to enter in the message box. Your phone number is optional when collecting this form.
  • Subscribe to offers form. To manage this form, we will process data such as your first name, last name, and email address to receive offers related to our products and/or services.
  • Client agenda. Users who use any of the forms available on the website (contact, appointment, quote request, used vehicle, or subscription to offers) automatically become part of a Customer Agenda, where the data provided in said forms, such as name, surname, telephone number, email address, as well as any other information entered in the message box, is collected. This agenda allows JUAN CARLOS MORENO VAZQUEZ to send offers or information about its products and services. Users may request to unsubscribe from this Customer Agenda or unsubscribe from receiving offers at any time from the email received or by exercising their rights through the means detailed in clause 8.

(*) Contact forms, appointment requests, quote requests, used vehicles, subscription to offers, and information requests are only available on Premium category websites.

• Commercial communications or newsletter subscription. In order to manage any commercial communications about our products and services or newsletter subscriptions, we must process your email address.
• Cookie navigation information. If you accept the installation of cookies when browsing our website, we may process the following personal data, such as the IP address and other non-personal data, such as the user agent, the date and time you accessed our services, the internet browser you use, and data about your device's operating system. This information is further specified in our Privacy Policy. Cookie Policy

4. Legal basis for the processing of your data

The legal basis that justifies the processing of your data mentioned above is:

• Consent of the interested party to manage (a) contact forms, (b) requests for information, (c) requests for a quote for our products and/or services, (d) future appointments with us when requesting an appointment, (e) subscription to offers or newsletters, (f) requests for information about used vehicles, and (g) processing of optional cookies accepted by the user. The legal basis for processing is the consent granted by the user by accepting this Privacy Policy in the boxes enabled for this purpose.
• Compliance with legal obligations for fraud prevention, communication with public authorities, and third-party claims.

5. Conservation of your personal data

Data will be processed for the purposes described above for the time necessary to fulfill the purpose for which it was collected and as long as there is a mutual interest, as well as for compliance with the legal obligations arising from data processing. However, retention may be necessary for the formulation, exercise, or defense of potential claims and/or as permitted by applicable law. When no longer necessary, the data will be deleted with appropriate security measures to ensure pseudonymization or complete destruction. For more information, please contact us at the postal address or telephone number if the website is in the Standard category, or at the postal address, telephone number, or contact form if the website is in the Premium category.

6. Recipients to whom we communicate your data

In some cases, and only when necessary, JUAN CARLOS MORENO VAZQUEZ will provide your data to third parties. However, your data will never be sold to third parties. External service providers that JUAN CARLOS MORENO VAZQUEZ uses to provide auxiliary services for the processing of your data may have access to your data in accordance with the instructions given by JUAN CARLOS MORENO VAZQUEZ and for the sole purpose of properly executing the contractual relationship between JUAN CARLOS MORENO VAZQUEZ and its suppliers. For more information, please contact us at the postal address or telephone number if the website is in the Standard category, or at the postal address, telephone number, or contact form if the website is in the Premium category.

JUAN CARLOS MORENO VAZQUEZ strives to guarantee the security of personal data when it is sent outside the company and ensures that third-party service providers respect confidentiality and have appropriate measures in place to protect personal data. These third parties are required to ensure that the information is treated in accordance with data privacy regulations, and that they do not use said information for their own purposes or transfer it to third parties.

In some cases, personal data may be required by law to be disclosed to public bodies or other parties, but only to the extent necessary to comply with such legal obligations will be disclosed.

7. Storage of your personal data

In general, data is stored within the EU. However, and in accordance with the previous point, if the processing of your data involves an international transfer of data outside the European Economic Area (EEA), JUAN CARLOS MORENO VAZQUEZ undertakes to implement the necessary security measures to ensure an adequate level of protection for such transfers through data processor contracts and, where appropriate, will ensure that they offer an adequate level of protection, either because they have Binding Corporate Rules (BCR) or because we have signed the European Commission's model clauses. For more information, please contact us at the postal address or telephone number if the website is in the Standard category, or at the postal address, telephone number, or contact form if the website is in the Premium category.

8. Exercise of rights and how you can exercise them

You can direct your communications and exercise your rights by sending a request to the postal address indicated in clause 2 if the website is in the Standard category, or by using the postal address or contact form if the website is in the Premium category.

Under the GDPR you can request:

• Right to information: You can request information about the personal data we have about you.
• Right to rectification: You can communicate any changes to your personal data.
• Right to erasure and to be forgotten: You can request that the deletion of your personal data be blocked beforehand.
• Right to restriction of processing: This involves restricting the processing of your personal data.
• Right to data portability: In some cases, you can request a copy of your personal data in a structured, commonly used, and machine-readable format for transmission to another data controller.
• Right to object and automated individual decision-making: You can request that decisions not be made based solely on automated processing, including profiling, which produce legal effects or significantly affect the data subject.

In some cases, your request may be denied if you request the deletion of data necessary to comply with legal obligations. Likewise, if you have a complaint about data processing, you can file a complaint with the competent data protection authority.

9. Responsible for the accuracy and veracity of the data provided

The user is solely responsible for the truthfulness and accuracy of the data provided, exonerating JUAN CARLOS MORENO VAZQUEZ from any liability in this regard. Users guarantee and are responsible, in all cases, for the accuracy, validity, and authenticity of the personal data provided, and undertake to keep them duly updated. The user undertakes to provide complete and correct information in the forms available on the web platform. JUAN CARLOS MORENO VAZQUEZ reserves the right to terminate the services contracted with users if the data provided is false, incomplete, inaccurate, or outdated.

JUAN CARLOS MORENO VAZQUEZ is not responsible for the veracity of information that is not its own creation and for which another source is indicated, and therefore assumes no liability for any hypothetical damages that may arise from the use of said information.

JUAN CARLOS MORENO VAZQUEZ reserves the right to update, modify or delete the information contained in its web pages and may even limit or deny access to said information to JUAN CARLOS MORENO VAZQUEZ of the claimants are exonerated.

10. Security measures applied to protect your personal data

JUAN CARLOS MORENO VAZQUEZ has adopted the legally required levels of personal data protection security and endeavors to implement any additional technical means and measures within its reach to prevent the loss, misuse, alteration, unauthorized access, and theft of personal data provided to JUAN CARLOS MORENO VAZQUEZ.

JUAN CARLOS MORENO VAZQUEZ shall not be liable for any hypothetical damages that may arise from interference, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operational functioning of this electronic system, caused by reasons beyond the control of JUAN CARLOS MORENO VAZQUEZ, delays or blockages in the use of this electronic system caused by deficiencies or overloads of telephone lines or overloads in the Data Processing Center, in the Internet system or in other electronic systems, as well as for any damages that may be caused by third parties through illegitimate intrusions beyond the control of JUAN CARLOS MORENO VAZQUEZ. However, the user must be aware that Internet security measures are not impregnable.

11. Modification of the privacy policy

This privacy policy may be modified. We recommend that you review it from time to time.

LAST MODIFICATION DATE: 02/28/2023